Tesla sues customers for being defamed on social media

According to SCMP, this may be a retaliation move by the US automaker after the company was tried to lose a lawsuit in a fraud case related to selling used cars to customers. 

Tesla sues customers for being defamed on social media
Tesla sues customers for being defamed on social media

On his personal Weibo page, a Chinese netizen named Han Chao revealed that he had just been sued by Tesla in court.

According to Global Times, the electric car company from the US has ordered Han Chao to pay 5.05 million yuan, and asked him to publicly apologize for his defamatory behavior that damaged the reputation and brand of the company. this company.

This allegation was later confirmed by Tesla. Accordingly, Tesla's legal department said that Han has repeatedly given unfounded views and opinions in disputes related to this brand on the social networking platform, including "a number of content may cause some misunderstandings for netizens." In several posts, Han called Tesla a "scam company" and "trash".

"Strike back" after losing the customer lawsuit?

According to SCMP, this may be a retaliation move by the US automaker after the company was tried to lose a lawsuit in a fraud case related to selling used cars to customers Han Chao.

Previously, on September 17, Han was compensated by Tesla 1 million yuan ($155,000) related to the purchase and sale of a used Tesla Model S electric car in May 2019.

Tesla
Tesla

At the time, a Tesla salesperson promised that the Model S that Han intended to buy "has not been in a serious accident, has no structural damage, and has never been burned or flooded." Han Chao himself also asked carefully about the above commitment when buying,.

However, in August 2019, while driving the car on the road, Han heard a loud bang, before the Model S suddenly stalled. After the incident, Han contacted Tesla and asked to change the car. However, this offer was not accepted by Tesla. Instead, the company only agrees to replace damaged parts for customers.

Han himself then took the car to a third party to assess the condition. Here, many traces of cutting and welding in the rear panels of the car were discovered. This means that the old Tesla Model S that Han bought has a history of accidents.

In December 2019, Han decided to take the case to a Beijing Court. However, Tesla denied Han's allegations and asserted that the accident the car was involved in was just a minor accident, and said that the 'buttock' of the car did not affect the structure. Tesla also argued that the company did not cheat when selling cars to customers Han Chao.

However, based on the images Tesla provided in the lawsuit, the court confirmed that the damaged condition of the car could more or less affect Han's decision to buy a car. Because Tesla has asserted that "the vehicle has no structural damage", the court concluded that the company has deceived consumers by not disclosing all information related to the accident that the car encountered. .

In December 2020, the court ordered that Tesla pay back the car purchase to Han, and must pay three times the amount of the car purchase according to the consumer protection law.

On September 17, at the second hearing of the case, the court upheld the original ruling that Tesla had acted fraudulently.

Worth mentioning, this is not the first time Tesla has faced legal disputes related to its customers. At the Auto Shanghai event in April, a Tesla customer climbed onto the roof of the company's show car at the event, to publicly protest about the problem of brake failure on his car. The case quickly went viral on social media platforms and sparked discussion across China. Tesla was then forced to agree to share vehicle data with consumers at the behest of the regulator.

Google Tech News - Global Times, SCMP

Post a Comment

Previous Post Next Post